@import url("https://fonts.googleapis.com/css2?family=Be+Vietnam+Pro:wght@400;500;600;700&family=IBM+Plex+Sans:wght@400;500;600&display=swap");

:root {
  --ink: #1c1917;
  --muted: #78716c;
  --line: #e7e5e4;
  --paper: #f5f3f0;
  --card: #ffffff;
  --pk: #d9480f;
  --pk-deep: #c2410c;
  --ok: #0f766e;
  --warn: #b45309;
  --bad: #b91c1c;
  --hold: #1d4ed8;
  --shadow: 0 1px 2px rgba(28, 25, 23, 0.06), 0 8px 24px rgba(28, 25, 23, 0.04);
  --r: 12px;
  --nav: 220px;
  --font: "Be Vietnam Pro", "IBM Plex Sans", system-ui, sans-serif;
}

* { box-sizing: border-box; }
html, body { margin: 0; min-height: 100%; background: var(--paper); color: var(--ink); font-family: var(--font); }
button:not(:disabled), [role="button"] { cursor: pointer; }
button { font-family: inherit; }

.shell { display: flex; min-height: 100vh; }
.nav {
  width: var(--nav);
  flex-shrink: 0;
  background: #1c1917;
  color: #fafaf9;
  padding: 22px 14px;
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.nav .mark {
  display: flex; align-items: center; gap: 10px;
  padding: 4px 10px 22px;
  border-bottom: 1px solid rgba(255,255,255,.08);
  margin-bottom: 14px;
}
.nav .mark b { font-size: 15px; letter-spacing: -0.02em; }
.nav .mark span { display: block; font-size: 11px; color: #a8a29e; font-weight: 400; }
.pkdot {
  width: 32px; height: 32px; border-radius: 9px;
  background: var(--pk); color: #fff; font-weight: 700;
  display: grid; place-items: center; font-size: 12px; letter-spacing: -0.04em;
}
.nav button {
  text-align: left; background: transparent; border: 0;
  color: #d6d3d1; padding: 10px 12px; border-radius: 10px;
  font-size: 14px; font-weight: 500;
}
.nav button:hover { background: rgba(255,255,255,.06); color: #fff; }
.nav button.on { background: var(--pk); color: #fff; }
.nav .grow { flex: 1; }

.stage { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.top {
  display: flex; align-items: center; justify-content: space-between;
  padding: 16px 28px; background: var(--card);
  border-bottom: 1px solid var(--line);
}
.top h1 { margin: 0; font-size: 18px; font-weight: 650; letter-spacing: -0.03em; }
.who { color: var(--muted); font-size: 13px; display: flex; align-items: center; gap: 10px; }
.who b { color: var(--ink); font-weight: 600; }
.wrap { padding: 22px 28px 48px; max-width: 1280px; }

.kpis { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; margin-bottom: 18px; }
.kpi {
  background: var(--card); border: 1px solid var(--line); border-radius: var(--r);
  padding: 16px 18px; box-shadow: var(--shadow);
}
.kpi .n { font-size: 28px; font-weight: 700; letter-spacing: -0.04em; line-height: 1.1; }
.kpi .l { color: var(--muted); font-size: 12px; margin-top: 6px; font-weight: 500; }

.btn {
  background: var(--card); color: var(--ink); border: 1px solid var(--line);
  padding: 9px 14px; border-radius: 10px; font-size: 13px; font-weight: 600;
}
.btn:hover { border-color: #d6d3d1; }
.btn.primary { background: var(--pk); border-color: var(--pk); color: #fff; }
.btn.primary:hover { background: var(--pk-deep); }
.btn.ghost { background: transparent; color: var(--muted); border-color: transparent; }
.btn.ok { background: #0f766e; border-color: #0f766e; color: #fff; }
.btn.warn { background: #fff7ed; border-color: #fed7aa; color: #9a3412; }
.btn.bad { background: #fff1f2; border-color: #fecdd3; color: #9f1239; }

.filters { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 14px; align-items: center; }
input, select, textarea {
  background: var(--card); color: var(--ink); border: 1px solid var(--line);
  border-radius: 10px; padding: 9px 12px; font: inherit; font-size: 13px;
}
input:focus, select:focus { outline: 2px solid rgba(217,72,15,.25); border-color: var(--pk); }

.sheet {
  background: var(--card); border: 1px solid var(--line); border-radius: 14px;
  overflow: hidden; box-shadow: var(--shadow);
}
table { width: 100%; border-collapse: collapse; }
th, td { padding: 12px 14px; border-bottom: 1px solid var(--line); text-align: left; font-size: 13px; }
th { color: var(--muted); font-weight: 600; font-size: 11px; letter-spacing: .04em; text-transform: uppercase; background: #fafaf9; }
tr:last-child td { border-bottom: 0; }
tr:hover td { background: #fff7ed; cursor: pointer; }
td.phone { font-weight: 650; font-variant-numeric: tabular-nums; letter-spacing: -0.02em; }

.st {
  font-size: 11px; font-weight: 600; padding: 3px 8px; border-radius: 999px;
  display: inline-block;
}
.st.NEW, .st.ASSIGNED { background: #eff6ff; color: var(--hold); }
.st.CALLBACK, .st.NO_ANSWER { background: #fff7ed; color: var(--warn); }
.st.QUALIFIED, .st.SUBMITTED, .st.APPROVED { background: #f0fdfa; color: var(--ok); }
.st.REJECTED, .st.DEAD, .st.WRONG_NUMBER { background: #fff1f2; color: var(--bad); }
.st.DUPLICATE { background: #f5f5f4; color: var(--muted); }

.login-page {
  min-height: 100vh; display: grid; place-items: center;
  background:
    radial-gradient(900px 400px at 10% -10%, rgba(217,72,15,.12), transparent 50%),
    var(--paper);
}
.login-box {
  width: min(420px, calc(100vw - 32px));
  background: var(--card); border: 1px solid var(--line); border-radius: 18px;
  padding: 32px; box-shadow: var(--shadow);
}
.login-box h1 { margin: 10px 0 6px; font-size: 24px; letter-spacing: -0.04em; }
.login-box h1 em { font-style: normal; color: var(--pk); }
.login-box p { color: var(--muted); margin: 0 0 22px; font-size: 14px; line-height: 1.5; }
.login-box label { display: block; font-size: 12px; color: var(--muted); margin: 12px 0 6px; font-weight: 600; }
.login-box input { width: 100%; }
.err { color: var(--bad); font-size: 13px; min-height: 18px; margin-top: 8px; }

.modal-bg {
  position: fixed; inset: 0; background: rgba(28,25,23,.4);
  display: flex; justify-content: flex-end; z-index: 20;
}
.modal {
  background: var(--card); width: min(480px, 100%); height: 100%;
  padding: 24px; overflow: auto; box-shadow: -12px 0 40px rgba(0,0,0,.12);
}
.modal h2 { margin: 0 0 4px; font-size: 22px; letter-spacing: -0.04em; font-variant-numeric: tabular-nums; }
.row2 { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.row2 > div { font-size: 13px; color: var(--muted); }
.row2 b { color: var(--ink); font-weight: 600; }
.timeline { border-left: 2px solid var(--line); margin: 16px 0 0 6px; padding-left: 14px; }
.timeline .ev { margin: 0 0 12px; font-size: 13px; }
.timeline .ev small { color: var(--muted); display: block; margin-top: 2px; }
.hint { color: var(--muted); font-size: 13px; margin: 0 0 12px; }
.hidden { display: none !important; }
code { font-size: 12px; background: #f5f5f4; padding: 1px 6px; border-radius: 6px; }

@media (max-width: 860px) {
  .shell { flex-direction: column; }
  .nav { width: 100%; flex-direction: row; flex-wrap: wrap; padding: 12px; }
  .nav .mark { width: 100%; border: 0; margin: 0; padding: 4px 8px 8px; }
  .kpis { grid-template-columns: 1fr 1fr; }
  .wrap { padding: 16px; }
  .modal { width: 100%; }
}
@media (prefers-reduced-motion: no-preference) {
  .btn, .nav button, tr td { transition: background .15s ease, border-color .15s ease; }
}